Eclipse Transport - Cairns Airport to Port Douglas

Frequently Asked Questions

The average travel time between Cairns Airport & Port Douglas is 75 minutes.

On weekends, school holidays & during wet weather, the journey may take a little longer.

Approximately 15 minutes south of Cairns Airport is Cairns City.

Heading north, the Northern Beaches are 30 minutes from the Airport; with Port Douglas a further 45 minutes on.

To see all of our destinations in relation to the Airport, view the full Bus Service Network.

The Eclipse Transport shuttle & Port Douglas Express is a ticket-less service.

Once your booking has been confirmed, you will receive a booking confirmation number by email.

You should make note of your reservation number(s) & we recommend bringing a print-out/electronic copy of your confirmation email with you on the day of travel.

Our shuttle buses offer a 'door-to-door' service as follows:

  • Wharfs & Port Terminals: At disembark point with name-sign
  • Cairns Airport: Arrivals Hall with name-sign
  • Accomodation: Reception at your hotel/accomodation house

Eclipse Transport/Port Douglas Express does not check luggage or provide receipts for luggage transported on our shuttles.

Luggage allowance per passenger consists of

  • 1 x large sized suitcase (up to 20kg)
  • 1 x airline-approved sized hand-luggage (up to 7kg)
  • 1 x small backpack or handbag (must be kept on lap onboard the shuttle)

Our shuttles do not have toilet facilities on-board; however, we provide ample time after luggage collection to make use of the facilities at the Airport before departing for Port Douglas.

Unfortunately, due to Department of Transport rules we cannot allow hot food or drinks on-board our shuttles.

Cold drinks & dry snacks are permitted at the driver's discretion.

Tickets for Eclipse Transport & Port Douglas Express Shuttles can only be purchased online or via telephone.

If you have already arrived at the Airport & require transfers, please call our reservations team on +61 07 4032 2721

We welcome all customers on Eclipse Transport & Port Douglas Express services and do our best to assist those with walking difficulties or those who normally use wheelchairs.

If you normally use a wheelchair and are able to climb the few steps into the bus, we will store your wheelchair in the luggage trailer and the driver will help you into your seat. However, if you normally use a wheelchair and need to remain in it for the duration of your trip, unfortunately we do not have facilities to assist you with travel.

Please advise us of your requirements at the time of booking so we may ensure capacity in the luggage trailer for storage.